Returns and refunds

The short version

Seven days from delivery, unworn, with tags on. Free pickup. Refund to your original payment method within 5 to 7 working days of us receiving it back.

What can be returned

Anything that does not fit, does not suit you, or is not what you expected. You do not have to justify it.

The item must be unworn and unwashed, with its tags still attached and in its original packaging. We check on arrival — an item that has clearly been worn will be sent back to you.

What cannot be returned

For hygiene reasons: caps, belts, sunglasses and perfumes.

Anything marked non-returnable on its own product page. That is always stated on the page before you buy, never discovered afterwards.

Exchanges

If you want a different size in the same style, ask for an exchange rather than a return. It is faster, and we hold the replacement for you while the original comes back. Exchanges depend on the size being in stock.

How to start one

Go to your account, open the order, and choose Return or Exchange. Pick the items and tell us why in a line. We arrange a free pickup within 2 to 3 working days. Keep the item in its packaging until the courier arrives.

Refunds

Prepaid orders are refunded to the card, account or UPI ID you paid from. Cash on delivery orders are refunded to a bank account or UPI ID you give us at the time of the return, since there is no original payment method to send it back to.

Refunds are issued within 5 to 7 working days of the returned item reaching us and passing the check. Your bank may take a further 2 to 3 days to show it.

Shipping charges are refunded only where the return is our fault — a wrong, damaged or defective item.

Damaged or wrong items

Tell us within 48 hours of delivery with photographs. We will send the right item or refund you in full, including any shipping you paid, and we will arrange the pickup. You will not be out of pocket for our mistake.